Dr. Viktoria KickingerDr. Viktoria Kickinger

Head, Corporate Communications
Österreichische Post AG

Professional career

Österreichische Industrieholding AG, Vienna 1 Sept. 2001 – today
(employed since 1 Oct. 2002)

  • Head of Corporate Communications
    Main activities: Implementation of strategic public relations
    Communications strategy for privatization projects
    Building up and maintaining of political contacts
    Permanent crisis communication
    Lobbying
    Financial communications

Publico, Public relations and lobbying agency 1 Oct. 2001-31 Jan. 2001

  • Senior Consultant
    Main activities: Communications strategy:
    EURO conversion Austrian National Bank
    RHI
    ÖIAG

Österreichische Bundesbahnen (Austrian Railways), Vienna 1 Jan. 1998-30 June 2001

  • Head of Corporate Communications
    Main activities: External communications:
    Building up of Corporate Communications department
    External public relations
    Crisis communication
    Repositioning of ÖBB
    Implementation of Internet within the company
    Communication strategy coaching for projects (railway station program)
  • Responsibility for ÖBB advertising presence
    Sales strategy for product advertisement
    New CI ÖBB
    Coordination and control of all corporate communication budgets
  • Internal communications:
    Building up and introduction of in-house communication instruments
    Building up of information cascade
    Relaunch/editing of employee newspaper or similar publications

    Responsibility for a budget of € 18 million and for 45 employees

Österreichischer Rundfunk (Austrian Broadcasting Corporation), Vienna 08/1987 – 12/1997

  • Fields of activity: Head of ORF marketing 1996 – 1998
    Streamlining and reorientation:
    Marketing instruments and service
    for revenue increase
    Sales strategy broadcast marketing
    ORF customer service: Repositioning and streamlining
    Building up of broadcast program distribution
    Introduction of merchandizing
    Guided tours - streamlined, repositioned, commercialized
  • Head of ORF marketing –
    activities incl. Austria’s provinces
    Co-founder of ORF – Enterprise
    Streamlining concepts for problem areas (symphony orchestra, medium wave frequencies)

    Responsibility for a budget of € 3.5 million and for 80 employees

  • Head of Ö 3 traffic news desk 1991 – 1996
    Turnaround - Europe’s leading traffic news
    department
    Concept design and implementation of “Ö-Driver”
    program
    Concept design and implementation of a special radio program
    Commercialization of services
  • Head of EBU Service department
    (European Broadcast Union), Geneva

    Responsibility for a budget of € 1 million and for 40 employees

  • Club 2 : 1990-1991
    Journalist, program organization
  • TV editor
    ”WIR” pre-prime-time magazine 1988-1989
    Editing and designing of TV contributions
    Concept design and repositioning of programs
  • Trainee at ORF TV science department (6 months)

Pharma consultant at Ciby Geigy 1975 - 1978
Pharma consultant at Braumapharm 1973 - 1975

Education and training:

University of Vienna: 1981 - 1986

  • Journalism and communication sciences, ethnology
    Doctoral thesis: Development of medical journalism

(Birth of children: 1977, 1979)

  • General academic secondary school, Kundmanngasse, Vienna
    General academic secondary school, Rainergasse, Vienna, school leaving certificate 1971
    Elementary school, Reisnerstrasse, Vienna 1959-1963

Further education and training:

  • Hauptverband der allgemein beeideten und gerichtlich zertifizierten Sachverständigen (Austrian association of court-certified technical experts and assessors):
    Exam as expert for advertising and market communication 2003
    1-year executive training program (ORF) 1991
    1-year training program for TV and radio journalists (ORF) 1989
    Various specialist seminars

Foreign languages:

  • Fluent in written and spoken English
    Learned at school: French

Range of expertise:

  • Change management, streamlining and rationalization measures, repositioning, trouble shooting, experience with the structure of large companies, crisis management, communication, personnel development

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