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Dr.
Viktoria Kickinger
Head, Corporate Communications
Österreichische Post AG
Professional career
Österreichische Industrieholding AG, Vienna 1 Sept. 2001
– today
(employed since 1 Oct. 2002)
Publico, Public relations and lobbying agency 1 Oct. 2001-31
Jan. 2001
Österreichische Bundesbahnen (Austrian Railways), Vienna
1 Jan. 1998-30 June 2001
-
Head of Corporate Communications
Main activities: External communications:
Building up of Corporate Communications department
External public relations
Crisis communication
Repositioning of ÖBB
Implementation of Internet within the company
Communication strategy coaching for projects (railway station program)
-
Responsibility for ÖBB advertising presence
Sales strategy for product advertisement
New CI ÖBB
Coordination and control of all corporate communication budgets
-
Internal communications:
Building up and introduction of in-house communication instruments
Building up of information cascade
Relaunch/editing of employee newspaper or similar publications
Responsibility for a budget of € 18 million and for 45 employees
Österreichischer Rundfunk (Austrian Broadcasting Corporation),
Vienna 08/1987 – 12/1997
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Fields of activity: Head of ORF marketing 1996 –
1998
Streamlining and reorientation:
Marketing instruments and service
for revenue increase
Sales strategy broadcast marketing
ORF customer service: Repositioning and streamlining
Building up of broadcast program distribution
Introduction of merchandizing
Guided tours - streamlined, repositioned, commercialized
-
Head of ORF marketing –
activities incl. Austria’s provinces
Co-founder of ORF – Enterprise
Streamlining concepts for problem areas (symphony orchestra, medium
wave frequencies)
Responsibility for a budget of € 3.5 million and for 80 employees
- Head of Ö 3 traffic news desk 1991 – 1996
Turnaround - Europe’s leading traffic news
department
Concept design and implementation of “Ö-Driver”
program
Concept design and implementation of a special radio program
Commercialization of services
- Head of EBU Service department
(European Broadcast Union), Geneva
Responsibility for a budget of € 1 million and for 40 employees
- Club 2 : 1990-1991
Journalist, program organization
- TV editor
”WIR” pre-prime-time magazine 1988-1989
Editing and designing of TV contributions
Concept design and repositioning of programs
- Trainee at ORF TV science department (6 months)
Pharma consultant at Ciby Geigy 1975 - 1978
Pharma consultant at Braumapharm 1973 - 1975
Education and training:
University of Vienna: 1981 - 1986
- Journalism and communication sciences, ethnology
Doctoral thesis: Development of medical journalism
(Birth of children: 1977, 1979)
- General academic secondary school, Kundmanngasse, Vienna
General academic secondary school, Rainergasse, Vienna, school leaving
certificate 1971
Elementary school, Reisnerstrasse, Vienna 1959-1963
Further education and training:
- Hauptverband der allgemein beeideten und gerichtlich zertifizierten
Sachverständigen (Austrian association of court-certified technical
experts and assessors):
Exam as expert for advertising and market communication 2003
1-year executive training program (ORF) 1991
1-year training program for TV and radio journalists (ORF) 1989
Various specialist seminars
Foreign languages:
- Fluent in written and spoken English
Learned at school: French
Range of expertise:
- Change management, streamlining and rationalization measures, repositioning,
trouble shooting, experience with the structure of large companies,
crisis management, communication, personnel development
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